A conversation is warranted
The provider believes the topic is worth discussing for you and explains the options, considerations, and cost. You decide whether to proceed.
How it works / 001
Care begins with a
conversation.
Vitrex is built around one rule: a licensed physician reviews your history before anything is discussed, priced, or dispensed. Here is the whole process, start to finish, with nothing left out.
Start confidential intake Free · about 10 minutes · reviewed by a licensed physician-
01
Explore and understand
As long as you likeWhat you do
Read the peptide index, categories, comparisons, or take the nine-question quiz to name the topics you want to raise.
What the clinic does
Nothing yet. This stage is yours. Vitrex publishes the education; no one is watching or scoring what you read.
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02
Begin a confidential intake
About 10 minutes · freeWhat you do
Create an account in Doctor G Medical’s secure portal and answer questions about your history, medications, symptoms, and goals.
What the clinic does
Receives the intake securely. Vitrex never sees it.
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03
A licensed physician reviews it
Usually a few business daysWhat you do
Wait, and respond if the clinic asks for lab work, a call, or more detail.
What the clinic does
A provider reads your intake against your history and the evidence, and decides whether a treatment conversation is warranted. Not everyone is approved.
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04
The conversation
One visit or callWhat you do
Ask questions. Bring the six questions from our guide. Decide nothing until you understand the options.
What the clinic does
Explains what they consider reasonable, what is and is not known, risks, monitoring, timing, and cost — before you agree to anything.
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05
Your decision, and ongoing review
OngoingWhat you do
Say yes, no, or not yet. If you proceed, follow the monitoring plan and report changes.
What the clinic does
Delivers care independently under its own clinical process, with follow-up and the ability to stop or adjust.
What review can conclude
Three honest outcomes.
More information first
The provider asks for lab work, a call, or an in-person visit before forming a view. Common, and a sign of a careful review rather than a delay.
Not appropriate for you
The provider tells you directly, with the reason where possible. No charge, no obligation, and you are free to raise a different question later.
Who does what
Two organisations, clearly separated.
Vitrex Medical
- Publishes plain-language education on peptides and related care
- Marks the state of the evidence on every topic
- Connects you to the clinic’s confidential intake
- Does not sell, ship, prescribe, or give medical advice
Doctor G Medical
- Operates the secure patient portal and holds your intake
- Licensed physician reviews every intake
- Decides what, if anything, is appropriate for you
- Delivers and monitors care under its own clinical process
Why do I have to complete an intake before seeing prices?
Because what is appropriate for you depends on your history, and pricing something a provider has not yet reviewed would imply it is available to you before that is known. The clinic discusses options, timing, and cost only after a licensed provider has reviewed your intake and determined that a treatment conversation is warranted. This order protects you from being sold something that may not be suitable.
How long does provider review take?
Review times vary with the clinic’s schedule and with whether additional information, such as lab results, is needed. Straightforward intakes are typically reviewed within a few business days; cases that need labs or a consultation take longer. The clinic communicates timing through the portal. If a message is urgent, contact the clinic directly by phone rather than waiting for a portal reply.
How is my information protected?
Your intake is submitted directly to Doctor G Medical’s patient portal, not to the Vitrex website. The clinic keeps submitted information private and secure and uses it to support care and treatment planning. Vitrex does not receive or store your medical history. Clicking a portal link takes you to the clinic’s own system, which is covered by the clinic’s privacy practices.
Is there a cost to complete the intake?
No. Completing the intake and having it reviewed by a licensed provider is free. Costs are discussed only if the provider determines a treatment conversation is warranted, and they are explained before you agree to anything. There is no obligation to proceed after review.
Ready when you are
Start with the intake, or keep reading — both are fine.
The intake is free, takes about ten minutes, and is reviewed by a licensed physician. If you would rather understand more first, the peptide index and glossary are here.
Start confidential intake
Free · about 10 minutes · reviewed by a licensed physician
Browse the peptide index →